CBC Group Corporation

Pre-Sales Service

1. Inquiry And Consulting Support. If you need further information, please contact us freely, we will do our best to cooperate with you !

2. Low MOQ : 1 set. It can meet your promotional business very well.

3. Warranty : One year guarantee for whole machine except artificial damage.

4. Payment Terms: 30% deposit in advance, the balance before delivery.

5. Technology Support : Engineers are available to serve machines overseas but travel cost will be born by your side.

We will supply operation video for installation,we can also solve your problems through email,photos and some communicate software.

6. Quality Assurance : We will run the machine for a few days, and use your materials to do the test if client request. Only guarantee the machine shows best performance, and then we will ship out.

7. Fast Delivery : Our delivery time generally it is 10-20 days if the machines are in stock. or it is 30-40 days if the machines are not in stock, it is according to quantity and machine.

8. Package And Shipping :

Outside package: standard export wooden case;

Inner package: stretch film;

Shipping : by sea.

we also accept customer's requirements about the package.

After-Sales Service

During the warranty period, if the machine runs into any problems, we will provide a fast solution and help the customer resume the normal production schedule as quickly as possible.

For repairing or spare parts please contact us by email, WeChat, whatsapp or send Inquiry, we will reply you ASAP.

We are not short-term business, what we need is a long-term cooperation.